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Crisis and Emergency Risk Communication (CERC) Online Training


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Online Course

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Crisis and Emergency Risk Communication (CERC) Online Training


CDC online training





This course should take you around 2 hours.


Learning Objectives:

  • Explain Crisis and Emergency Risk Communication principles.
  • Describe the psychology of a crisis and the type of messages each audience needs.
  • Explain how to tailor messages.
  • Define core concepts of crisis communication planning.
  • Explain the roles of the media and spokesperson.
  • Describe the benefits of social media and mobile media devices.
  • Identify ways to develop relationships with stakeholders and partners.

Continuing education units (CEU): The Centers for Disease Control and Prevention is authorized by IACET to offer 0.2 CEU’s for this program.